Terms of Service
Welcome to Neema Decor Ltd.
These Terms of Service govern your use of our website and services. By accessing our website or engaging our services, you agree to comply with these terms.
Services
Neema Decor Ltd provides interior design services, including but not limited to:
- Residential and commercial interior design
- Space planning and consultation
- Furniture and décor sourcing
- Project management
All services are subject to availability and agreement on project scope, timelines, and pricing.
Use of Our Website
By using our website, you agree to:
- Use it for lawful purposes only
- Provide accurate information when making inquiries
- Not misuse, disrupt, or attempt to gain unauthorized access to the website
We reserve the right to restrict access if these terms are violated.
Quotations & Payments
- All quotations are based on project requirements and may vary
- A deposit may be required before work begins
- Payments must be made according to agreed terms
- Late payments may result in project delays or suspension
Project Timelines
We strive to meet agreed timelines; however:
- Timelines may be affected by material availability, client changes, or unforeseen circumstances
- Any significant delays will be communicated promptly
Client Responsibilities
Clients are expected to:
- Provide accurate project details and requirements
- Approve designs and materials in a timely manner
- Make payments as agreed
- Ensure access to the project site when required
Intellectual Property
All designs, concepts, drawings, and materials created by Neema Decor Ltd remain our intellectual property unless otherwise agreed in writing.
Clients may not reproduce, distribute, or reuse designs without permission.
Cancellations & Refunds
- Project cancellations must be communicated in writing
- Deposits may be non-refundable depending on work already completed
- Any refunds will be assessed on a case-by-case basis
Limitation of Liability
Neema Decor Ltd is not liable for:
- Indirect or incidental damages
- Delays caused by third-party suppliers or contractors
- Losses resulting from misuse of design recommendations
Third-Party Services
We may work with third-party suppliers and contractors. While we aim to partner with reliable providers, we are not responsible for their independent actions or delays.
Changes to Terms
We reserve the right to update these Terms of Service at any time. Updates will be posted on this page with a revised date.
Governing Law
These terms are governed by the laws of Kenya. Any disputes shall be resolved in accordance with Kenyan law.
Contact Information
For any questions regarding these Terms of Service, please contact us:
- 📧 Email: neemadecor28@gmail.com
- 📍 Location: Thika, Kiambu County, Kenya
